Wilson Expands Customer Service Hours To Saturdays
Receives #1 Rating In Customer Service & Sales Reps in 2004FOR IMMEDIATE RELEASE
Contact: Melanie McGeough
8700 W. Bryn Mawr
Chicago,
773-714-6703
MMcGeough@wilson.com
03/16/05 - [CHICAGO]—Wilson Racquet Sports is expanding their #1 rated customer service call center to now include Saturdays and expanded weekday hours for the upcoming spring & summer seasons, which generally marks the peak of tennis participation throughout the United States. Starting April 2nd, Wilson accounts can now call the customer service line on Saturdays from 9:00 am to 2:00 pm, CST.
“Wilson is continually focused on leading the industry in product innovation, sales and service, with our addition of Saturday customer service hours being one way to show our commitment to this focus,” said Rick Kerpsack, Vice President for Wilson. “Our expanded customer service hours during the weekdays of the peak spring and summer seasons will also ensure that we are more accessible for our customers in the different time zones throughout the United States.”
Wilson Racquet Sports was ranked #1 in customer service and support in 2004 amongst all racquet brands - as reported in the late season 2004 Dealer Survey, conducted by Sports Marketing Surveys USA. This survey also ranked Wilson #1 in the industry in sales reps, product deliveries, product innovation, product playability, and advertising & promotion.
The Wilson customer service line is 1-800-272-6060. Saturday hours will begin April 2nd from 9:00am-2:00pm with expanded weekday hours from 8:00am – 6:00pm.
Wilson Racquet Sports is a division of Chicago-based Wilson Sporting Goods, one of the world's leading manufacturers of sports equipment and owned by Amer Sports. Wilson designs, manufactures and distributes sporting goods throughout the world and focuses on making technologically advanced products which help all players play better. Wilson's core sport categories include: Football, Basketball, Baseball, Volleyball, Soccer, Youth Sports, Uniforms/Apparel, Golf, Footwear and Racquet Sports (Tennis, Racquetball, Squash, Badminton and Platform Tennis). For more information, visit www.wilson.com.
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Links:
www.wilson.com
